OVERVIEW

 

Looking for a job is not fun and can be very time consuming if you are dealing with different career portals. They’re all looking for the same results; however the difference is how they collect the candidate’s information.

THE IDEA

Create a centralized dynamic place to ease the job hunting experience.

THE CHALLENGE

Identify the most common difficulties when people are looking for jobs online. Simplify this experience by creating user friendly tools while using online portals.

THE SOLUTION

Tasks can be accomplished, organized and candidates will be up to date on their job progression.

Client: iHawk Career

Sector: Human Resources

Services:

+ User Research
+ Wireframes
+ Concept
+ UI Design
+ User-Centred Design
+ User Testing

In the past couple of years, I’ve been getting feedback from friends and family members about poor experience when they were looking for a job online. Lately I decided to put to test and started my journey to look for a new career.

I started out using a few popular websites and soon enough I was getting discouraged. So I decided to create a dynamic user dashboard for all job hunters out there. It’s called “iHawk Career

 

1. USER RESEARCH

To start, I prepared a simple questionnaire based on my findings and past feedback. I reached out to 16 people to interview and talk about their challenges when they were looking for a job.

Persona Development

Research Findings
Base on their response, I was able to create my Persona, gather some issues and recommendations to improve the user experience.

2. TASK ANALYSIS

Now I was able to come up with a few deliverable solutions and at the same time renovate existing features.

3. SKETCH

I don’t start any project without sketching first. I spend a long time drawing on the paper or on my iPad whenever I’m on the road and a new idea comes up.

4. WIREFRAME

After whiteboarding and throwing away a bunch of approaches, I move onto making high fidelity wireframes.

5. PROTOTYPE

Here we have a few screens of some important features and improvements.

Click here to learn more about HawkCP

When applying for jobs there are times that you need to copy and paste information from your resume to a specific form on the recruiter’s website.

During this process you will bring the current style you have set on your source (ex. bullet points, special characters, tab spacing, and more) and when you paste to a form field, it will re-format to a plain text. This will cause some style to look funky and users will have to revise, retype and adjust the format. This is a very time consuming task and that’s why I came up with this feature called “HawkCP“.

After uploading a resume, HawkCP will extract all contents and group them accordingly into a field category. It will also allow users to create custom fields and place their own answers (Ex. Reasons for leaving current job, Languages, work-related references, explanation for any lapse of employment).

6. USABILITY TESTING

Participants will perform tasks and information will be collected to identify problems or issues with the interface and why these issues arise. The goal here is to make sure the client utilization of a product meets the desired user experience.